Explore Our Upcoming Courses & Events

  • July 2018
  • Course

    SIR40316 Certificate IV in Retail Management

    This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling...

    06 Jan - 31 Dec 2018
    Sat 12:00 AM - 12:00 AM
    Brisbane, Melbourne, Perth, Sydney, Tasmania
  • Course

    SIR30216 Certificate III in Retail

    This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of...

    09 Jan - 31 Dec 2018
    Tue 12:00 AM - 12:00 AM
    Brisbane, Melbourne, Perth, Sydney, Tasmania
  • Course

    SIR20216 Certificate II in Retail Services

    This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others.

    09 Jan - 31 Dec 2018
    Tue 11:30 AM - 12:00 AM
    Brisbane, Melbourne, Sydney, Tasmania
  • Course

    SIR50317 Diploma of Retail Merchandise Management

    This qualification reflects the role of individuals who undertake retail merchandise management activity to deliver profitable results for a retail organisation. They analyse merchandise performance results and follow an organisational strategy to plan and enhance ongoing merchandise performance. These individuals...

    20 Mar - 31 Dec 2018
    Tue 12:00 AM - 12:00 AM
    Brisbane, Melbourne, Sydney
  • July 2018
  • Workshop

    Develop a Category Financial Plan

    In this workbook we explore what is arguably the core activity of merchandise planning. We discuss the Retail Equation which connects stock, sales, markdowns and purchases. While the Retail Equation is deceptively simple, the business of retailing is complex as...

    24 Jul 2018
    Tue 9:30 AM - 4:30 PM
    Melbourne
    Finance & Product
  • Workshop

    Social Media & Marketing

    Ensuring sustained customer connections has been increasingly influenced by social sharing, but the social economy is now like jet fuel to a retail business as the networks become a one click path to purchase. Remaining up to speed with trends,...

    25 Jul 2018
    Wed 9:30 AM - 4:30 PM
    Melbourne
  • Workshop

    Develop a Category Financial Plan

    In this workbook we explore what is arguably the core activity of merchandise planning. We discuss the Retail Equation which connects stock, sales, markdowns and purchases. While the Retail Equation is deceptively simple, the business of retailing is complex as...

    31 Jul 2018
    Tue 9:30 AM - 4:30 PM
    Sydney
    Finance & Product
  • Workshop

    Retail Marketing & Customer Loyalty

    The driver of success in retail has moved from pushing marketing messages that drove loyalty through incentives; to connecting a community of customers with a meaningful relationship with a retailer. This change has emerged as customers have taken a role...

    31 Jul 2018
    Tue 9:30 AM - 4:30 PM
    Melbourne
    Marketing
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